In order to provide stable and transparent global delivery services, XUELEXORIN formulates unified order processing and shipping standards for all cross-border orders. The specific rules are as follows:
1 Order Processing Time
After your payment is successfully confirmed, we will complete product inspection, private packaging, sorting and shipment arrangement within1–3 business days. Orders placed on weekends and UK statutory holidays will be processed in sequence on the first working day. All intimate products are packed with confidential independent packaging to fully protect customer privacy.
2 International Shipping Time
We support global cross-border delivery services. For all orders shipped to European and American countries, the standard arrival cycle after shipment is 15–30 business days. Business days do not include weekends and official holidays of the destination country.
3 Shipping Instructions
1. The delivery time is an estimated cycle. The actual arrival time may be affected by objective factors such as customs clearance inspection, international logistics delays, bad weather and peak shopping seasons.
2. All import duties, taxes and customs clearance fees generated by cross-border transportation shall be borne by the buyer in accordance with local national regulations.
3. After the order is shipped, we will send a logistics tracking number to your registered email, so you can check the real-time transportation status of the package at any time.